If you come to pick-up a car yourself or if you ask a transport company to do it, please check the following steps.
Once the payment is received, the issue voucher will be sent to you via email. The issue voucher is needed for release of vehicles in our centers.
As a buyer on BCA website, you have up to 12 days to comfortably pick-up your vehicle with no extra cost!
Starting from 13th day, a storage fee of 15€+VAT (PC) or 20€+ IVA(LCV and HGV) per day will be charged. After 20 days BCA will arrange for the Vehicle to be transported to the buyer's address.
In order to release the car, the identification of the original buyer will be requested. In case another person picks-up the car, a power of attorney is required.
Discover our competitive delivery offers and get all your cars delivered at your closest branch or directly to your showroom!
You have 48h to open a claim after you picked-up a car. If your vehicle has been shipped by BCA you should notify it in the CMR.In case of emergency, please contact the After-sales service: +39 0371 77 95 01Make sure the vehicle is eligible to make a claim on by checking our rules regarding claims and follow the steps outlined.
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BCA Italia s.r.l. Via Emilia 143/a Montanaso Lombardo. VAT number 02557550346