Google Chrome will be disabling Flash Player from May, which will affect your experience for BCA Live Online. If not resolved you will no longer see the video of the live auction as shown below.

Solution

To resolve this and enable Flash Player you will need to take the following steps:

Step 1

When logged into BCA Live Online select the green padlock icon and this will then display a drop down menu. Next to Flash on that menu you will see a drop down menu to the right, click on that menu as shown below.

Step 2

Then select 'Always allow on this site' as shown below.

Step 3

The words 'Allow' will now show as selected on the drop down menu. This is shown below.

Step 4

A message will then appear at the top of the screen saying 'New site permissions settings will take effecting after reloading the page'. Please click on the blue button saying 'Reload' as shown below.

Step 5

Flash Player will now be enabled and you will be able to see the video in the bottom right hand corner. If you require any further help or support please contact the BCA Live Online team on 01530 279120 or email bcaliveonline@bca.com.