We are here to support you!

Questions about auctions, vehicles, documents or fees? Or advice needed on a specific matter? Our dedicated customer service team is ready to help you!

Our teams per market

Albania - Bosnia & Herzegovina - Croatia - Greece - Kosovo - Macedonia - Montenegro - Serbia - Slovenia

Meet our specialists!

Contact person	Team South Eastern Europe
Phone number	+351 308 814 704
Email address	EUSupport_SEE@bca.com EURegistration.EE@bca.com
Working hours	Monday - Friday 9am to 6pm

Belarus - Bulgaria - Estonia - Latvia - Lithuania - Ukraine

Meet our specialists!

Contact persons	Team Baltics
Phone number	+351 308 814 705
Email address	EUSupport_Baltics@bca.com EURegistration.EE@bca.com
Working hours	Monday - Friday 9am to 6pm (GMT+2)

Czech Republic - Hungary - Slovakia

Meet our specialists!

Contact person	Team Central Eastern Europe
Phone number	+420 910 880 114
Email address	EUSupport_CEE@bca.com EURegistration.EE@bca.com
Working hours	Monday - Friday 9am to 6pm

Poland

Contact our Polish team

Contact persons	Team Poland
Phone number	+48 221 521 281
Email address	EUSupport_PL@bca.com EURegistration.PL@bca.com
Working hours	Monday - Friday 8am to 6pm (GMT+1)

Romania - Moldavia

Meet our specialists!

Contact person	Team Romania & Moldavia
Phone number	+351 305 510 076
Email address	EUSupport_ROU_MDA@bca.com EURegistration.EE@bca.com
Working hours	Monday - Friday 9am to 6pm

We are here to help you

Save time and find your answer in a few clicks:

Claim management

Is your purchase not according to the description, check here how to file a claim.

Find out more

FAQ

Check the list of questions and answers per section to guide you through buying at BCA.

Find out more

Centre locator

Our opening hours, address and contact details.

Find out more

Not familiar with auctions?

Visit the Jargon Buster page to learn more

Jargon Buster