Process to submit a claim in Portugal

At BCA we want to ensure your satisfaction. Thus why we have a dedicated team to process your claims.

Before submitting a claim


Please be aware that following situations will not be considered as a claim:

  • Vehicles sold as seen
  • Damage and/or non-running vehicles
  • Vehicles above 10 years and/or 200.000 km since first registration date
  • vehicles with gross price below 1.500€
  • When deadlines were outdated
  • When cars have a traveled more than 50km after leaving BCA facilities


Read carefully our Terms & Conditions below:

Terms & Conditions

Claim form

Read Terms & Conditions

These terms & conditions are the contract between you and BCA